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You can return products by sending them to our Returns Address emailed in reply to your request. Unless the products are faulty or not as described, you will be responsible for the cost of returning them to us. You have a legal obligation to keep the products in your possession and to take reasonable care of the products while they are in your possession.
We will process the refund due to you as soon as possible and, in any case, within 14 calendar days after the day on which we receive the returned products, or (if earlier) within 14 calendar days after the day you provide us with evidence that the products were returned to us. Unless you expressly tell us otherwise, we will refund you on the credit card or debit card used by you to pay for the products.
In the event of a damaged parcel
We’re very sorry if the Liquid Vape Gold products have arrived damaged as we do our best to pack them safely. If you send these products back to us within 14 days of receiving them, we will offer you an exchange where possible, or a full refund after we have received the return. In this case, we will pay for the postage of sending these items back to us. Nothing in these Terms and Conditions affects your statutory rights.
Terms
Nothing in these terms affects your statutory rights. We may vary these terms from time to time. If we do we will replace these terms on our website with our new terms. These terms are governed by Scottish law and the courts of England and Wales shall have non-exclusive jurisdiction